|Fantastic service thanks so much 100%
|Item as described, reasonably priced and quick delivery.
|Good service. On time and as required
|I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price.
|promt delivery very happy with order
|Great service, very speedy, and very helpful call centre,
|Excellent service as usual, communication great despite a delay in getting part, well done and thank you
|MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|Parts arrived this morning. Thank you for the excellent service