Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process. ...C CUTLER
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The service was brilliant and the staff so helpful. ...Wendy scott
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Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer ...Christine
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Very good service
Easy to follow site, good communication re order status ...neil l stewart
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many thanks my order arrived as stated a very good and reliable service ...Dennis Head
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Excellent service
Quick with a response to a problem
Will definitely recommend to family friends ...Di Evans
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The van driver couldnt find our house, so the item ordered was left in Chesterton - a ten mile round trip away. Anyway, we got the item eventually, so problem solved, and were very happy with the goods!
NH ...Neil Harper
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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks. ...Paul Barnes
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The service and communication was excellent and your web site was easy to use. Many thanks. ...Nick Gibson
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Excellent service. Thank you so much ...Helen Murray
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