Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item. ...Marta Kiepura
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Fantastic service and an amazing slice of luck to find the part I needed so close that I could collect it. Kind enough to refund the delivery fee too. Clearly a company dedicated to helping customers. ...Mitchell Jones
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Delivery slower than a lot of on-line companies but that didnt matter. However, I was promised to be advised of an am or pm slot when the delivery date was known but I had to request this.
All in all though, I received what I ordered and it was delivered on the day and at the time I was advised and it was easy to get in touch as the email link takes you direct to the correct page every time - not like some where you then have to log in and then find out where they want you to go.
Thanks. ...Pauline Barthel
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Recd exactly when you said it would be delivered excellent sevice and product .Will certainly use again and recommend. ML. ...michael limon
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All delivered as promised. thank you ...DAVID TARBARD
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you. ...Christine A McCready
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received goods thanks
easy to order and prompt delivery ...Mark Nankivell
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend. ...Magid El-Amin
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Everything arrived as promised. ...Terry Kent
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