|I can only compliment you on exemplary service. You took care to provide exactly what was required and took the initiative to keep my cost to a minimum. Your communication was also first class. Many thanks. Highly recommended.
|Dear All at my Tub
A thank you for sorting out the problem we had in getting a non return valve. It hi lighted a problem with your web site but was impressed at the length you went to in order to sort the problem, keeping me informed at all times. Regards A Satisfied customer.
...Mr S Bell
|Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN
|All the items we purchased arrived in good condition and on time. You did very well and I would not hesitate to recommend your company to my family and friends.
...John Harold Davis
|received with thanks
|Exceptionally fast service with no fuss. The parts arrived in satisfactory condition.
Will use you again next time.
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price.
|Thank you to "mytub" for their promptness, efficiency in delivering exactly what was ordered, on time and at a price matched sum from another supplier who was not able to deliver by the required date.
"Mytub" did exactly what they said they would do and well done to the staff who helped.
|I would like to take this opportunity to thank you and your company for the speedy and efficient way you have dealt with my query.
...Mr M D Rawle