Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.
...Ian Tate
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I was very impressed with all aspects of the service we had from My Tub
...British Gas
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Excellent service and communications
...John Paterson
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Nice one Laurie ! Surf on dud
...Clarisford Developments Ltd
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ORDERED ROCA SINK PEDESTAL AT A VERY GOOD PRICE,
& DELIVERY WAS VERY QUICK &FREE. WOULD RECOMMEND.
...RONALD DEAN
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Equipment arrived on time, well packaged.
...Underfloor Heating Supply Limited
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Would highly recommend this company. Ordered a replacement pedestal for my sink which arrived in just a few days. Helpful staff
...Karen Cohen
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks.
...m b eales
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Very good service from My Tub Ltd.
Good website also and products were delivered the day you estimated.
Many thanks.
...David Duncan
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£
£477.23 
