|Product fine, price ok, delivery very slow
|I am most pleased with the service provided by myTub.
Diolch yn fawr.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|excellent service. Part fitted and working , happy customer
|Goods received today all in good order.
Excellent service thank you
...Alan George Dungworth
|Goods came within a few days. Excellent communication from MyTub about my order. Would use again.
|Great communication, very pleased with Twyford Envy Soft close toilet seat, good packaging and item arrived exactly when you said it would.
Great doing business with you
|Just fitted items and work great - mytub cheapest on web that i could find thanks.
|A very good service and price
...Theodoulos Andreas Theodoulou
|Excellent service, but I find it strange that I can order something from My Tub, 250 miles away, yet its actually delivered to me by a local plumbers Merchant, and at a better price than if I went to the plumbers merchants direct.
...Mr B R Goodliffe