|Good service, order received in time stated.
|Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future.
|great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
...steve fiddes - rexel
|Easy to use website, good value for money and a prompt delivery service.
|Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints
|Good communication,quick delivery and good value, just the service we are all looking for
|My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
|Excellent service, thanks
...E DRIDGE Boatbuilders
|Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service.
|The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.