|Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
|A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you.
...Roger Elliot - Dunsop Farm
Ordered received on day promised. Item as ordered and now in situ.
|First class as ever
|Could not find item anywhere else on web - lifesaver! - Super service, will be back!!!
|Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
|Keen price. Excellent service
|Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early!
|Receieved OK - thanks for your patience and flexibility