Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you ...Geoff Anderson
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson. ...John A Paterson
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Great service would recommend ...chris broughton
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Excellent service, arrived as advised.
...Andy Muckle
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Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items. ...P Saujani
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Excellent service - we actually got what we wanted, on time delivery and the cost was competitive.
The website was very user friendly and made finding and ordering the product a relatively painless task...much appreciated in a busy school office :- thanks ...LESLEY HORTON - SIDDAL MOOR SPORTS COLLEGE
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected ...Adrian Bates
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done. ...Graham Wright
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