My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again ...Simon Shields
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good. ...Alastair Onesti
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Goods arrived ahead of schedule - emails not. ...James Breeton
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Excellent service. ...Brian Tait
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Very pleased with the service and delivery. Everyone I dealt with was very helpful. ...Rob Gibson
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Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again. ...MRS SANDRA WEBB
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About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service. ...Barry Coleman
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The product arrived on time and in perfect condition. Messages were left to advise me of progress of my order, couldnt ask for more. I kept the details on the company as I will be placing my next order here. Thank you. ...Maria Lewis
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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thanks very much. As usual very helpful and excellent service
cheers
...jeremy
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