|Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
|Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days.
...PTJ renewables ltd
|Service was excellent. I placed an order and received both confirmation and anticipated dispatchdelivery details.
I also received a further e-mail to advise that the parts that I had ordered would be delivered on a specific daydate within the expected delivery timescale and the parts arrived, exactly as advised.
An excellent aervice all round.
|Next day delivery for a part for a forty year old gas fire. Very impressive.
|An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke
...Stanley William Tyacke
|I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent!
|thanks again the bath turned up when you said and was in good condition. All fitted ok. Will use again thanks james
|Dear All at my Tub
A thank you for sorting out the problem we had in getting a non return valve. It hi lighted a problem with your web site but was impressed at the length you went to in order to sort the problem, keeping me informed at all times. Regards A Satisfied customer.
...Mr S Bell
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company
|I ordered connectors for taps from my Tub as they offered the best online price. My order took approximately a month to arrive presumably as the parts had to be ordered from Germany. They arrived safely. I was not in a rush so the time taken until delivery was not an issue. I was informed of the delayed delivery date. I would use my tub again.