|Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU.
|Very good service, delivery arrived on time, kept us informed on the progress of our order.
Would use this company again in the future.
...Shirley Tilbrook - C. Tilbrook
|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|thank you for a speedy delivery.we will continue to use yourselves.
|Absolutely fantastic service. I made my order and got a message telling me the expected date of delivery, it was delivered first thing on the morning they estimated. Would definately use again and would certainly recommend to anybody I know.
Thank you MyTub.
|Once again Fantastic service on a hard to find item.
Thank you very much!
Good communication from the sales team.
|Excellent service would recommend a
|Very quick and efficient delivery.
|Thanks to the tenacious efforts of Brenda and Christine you have been able to locate and supply a vital, but rare component for my very old boiler. Without this part the boiler would probably needed to be replaced. I was constantly informed as to progress, always in an efficient and courteous manner. These two ladies are a credit to your business and are the foundation open which successful businesses are built.
Very sincere thanks to all concerned for your efforts