|Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
|Could be a quicker delivery time.
...Coherent Scotland Ltd
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|Speedy service and delivered item as promised. Great service.
|all goods as decribed, reasonable price, free delivery. Most useful thanks Joe
|Order received and delivered as quoted. Very Good service and thanks.
...Oxford Instruments Ltd
|Everything went to plan. Thank you
|Excellent customer service, keeping us informed about the delivery date for our order: thank you!
|It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain.
|First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised.