|It has been a pleasure to order with Mytub. Delivery was very good
...C S Building and Design
|Good communications, keft informed of order status. Delivered on time.
...David Gunn - Truma UK
|ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
|Good communication and great value. Many thanks
|were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you.
|Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
|Good service, fast response to questions and efficient delivery. Thanks.
|Arrived on time as notified
Pleased with service
...R B WHITEHOUSE
|I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
|All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve