Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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All good recived promptly thank you I will use again ...Richard McELroy
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Kept me very well informed on the progress of my order.
Original order was not delivered as MyTub advised me the item they were going to supply was in a damaged condition.
They handled everything in a very professional manner.
Would not hesitate in recommending MYTub to friends, family etc.
...John Tutte
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great service and delivered on time, thanks ...irene acamovic
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Very quick delivery. Good communication excellent service.
It is good to know that there are places that sell good quality parts and not rip you off.
Thank you for your top service. ...chris samwell
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Recieved promptly, as described. Many thanks. ...Mr Roland Bailey
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Radiant received in good condition and in good time too. Thank you. ...Blue Flame Gas Services
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very good company to deal with, swiftly delivered and the unit was as requested ...Scott Matthew
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Products delivered exactly as described and in a timely manner. Great service. Thank you mutin! ...Richard Cobley
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Excellent and reliable service. ...Edinburgh Marriott Hotel
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