|Very prompt service- definitely use again .
|Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
|Order arrived on promised date. Excellent service. Thanks!
|hi my bath arrived on the 25 as emailed very pleased thank you your service was very good
...mr t j weeks
|Excellent service and communications. Provided Peglars items which most other merchants do not stock.
|Item received exactly on time, many thanks for great service
|Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.
|Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service.