|Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again
...Ray Le Goubin
|Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though.
|Very good service. Order status was updated at each stage and was delivered on due date as promised.
...mike buckley - TLC Property Services
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Excellent service, quick reply to questions and delivery on day I wanted.
|Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate.
|Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. :
...Frank Lidster - Honeywell
|thanks arrived on time exactly as described... good service all round
|I placed my order yesterday at 17.43 and recieved the goods early this morning.as a retired purchasing manager I can only comment on what an excellent service