excellent service
...John Lamb - Llewellyns
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
...Phillip Edwards
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EXCELLENT SERVICE. PICKED THE ITEM UP IN IPSWICH WITH NO HITCHES. THANKS
...LEE NORFOLK
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Your website was easy to navigate with a huge range of products at excellent prices. I was out when the first delivery was made and no note was left so there was a delay before I called and discovered what had happened. Delivery was quickly rearranged but it was more convenient for me to collect from a local depot. Thanks.
...Colin Hiscox
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VERY GOOD SERVICE, THANK YOU
...REV. B. POWELL
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.
...James Brannigan - James Brannigan
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Excellent service. I ordered the wrong part and they took it back without any problem.
...Chris Moyler - C&S Building Services
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Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks
...MarkT
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Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010
...Mr John Scott - Best Western Pinewood On Wilmslow Hotel
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£
£477.23 
