Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company. ...Raymond Hancock
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this. ...MRS CATHERINE CASTREE
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Products at a good price, but painfully slow delivery by todays standards for easy to source items. ...Reid Carter Wilson
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EXCELLENT SERVICE, WOULD USE YOU AGAIN. ...Sonny Patnaik
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Have received the part ordered and have fitted it. Works well so far. Thanks for the prompt service. Will use you again. ...Brian Collins
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
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Overall good service. Quit expensive delivery charge for a small item. ...Jeremy Shearmur
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price. ...Stephen Hinton-Smith
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Simple, quick and a good price plus couldnt find the goods elsewhere. Thank you ...David Iszchak
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