Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery.
...ROBERT MURZINSKI
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had to wait a while for my order
...mrs
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
...Pike Martin
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining!
...Paul Tilson
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wonderful service in all respects. Would definately use again and also recommend.
...Anastasia Aylward
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Excellent prompt service
...Ian Main
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons
...Scott Combustion Ltd
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perfect thank you
...LORNE BAR
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven
...Susannah Leyden
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£
£23.51 
