I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...ian mcalpine
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The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service! ...Agricel Lda.
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM ...Vincent Manahan
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Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at £5.99 for something which is very light.
...Syed Razzaq
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First class professional service with regular updates and prompt delivery. Well done to My Tub. ...Leonard Boesinger
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day. ...J SHEPHERD
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Despite the issues with covid19 and lockdown, this company went well beyond the norm to get my mira shower doors, to me in time. Also kept me well informed. Its importantant we support are local companies. Mytub was also cheaper than other major companies which was a great bonus. ...Talat Faiz
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Delivered on time, correct item, ok price. ...Terry Daniels
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control knobs arrived on time in good order.
Thanks ...John Lawrence Millar
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