Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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parts arrived as ordered on the day promised what more is there to say ...john hall
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Great service - very happy. ...Gerard Crawford
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Very pleased with the service provided. Would definitely use your services again ...Jean Fozard
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Great service - no complaints. Website site easy to use, delivery was quick & the items I ordered are the cheapest I could find. Would definately recommend and would also use again in the future.
...Lyn Fosbrook
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Thanks for a quick and well-notified delivery . Good value item. ...Russ Gillam
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My order was completed in good time, the website was easy to navigate and I was kept informed all the way through from order, dispatch and estimated delivery. My only comment would be that the items were just in a clear bag, and not boxed, which considering it contained some fairly delicate filters, this surprised me somewhat. But despite this, my order arrived safely. Very happy. Thanks. ...David Bell
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Item arrived safely in the time indicated. Good service, thank you. ...Amanda Hawkins
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Very obliging staff and delivery when expected. Thank you. ...FAO KEVIN WALKER
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Service could not have been better well done ...K briault
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