Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
...David Collins
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Order delivered as quoted and on time very good service.
Questions answered quickly. Good price.
Would have liked to know that delivery was a signed for only delivery before order completion, but someone was in to receive delivery so no problem.
Will use again when needed
...Jonathan Barnbrook
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would.
...Les Atkins
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I was impressed and would recommend mytub. Mytub was easy to contact, I spoke to people on the telephone who knew what they were talking about and if uncertain would look into the matter and get back to me with reliable information. i could see the conversation history by using the contact us form. I was kept me up to date with my order process via emails. A company that deserves to do well.
...jane wilkinson
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Great service will recommend
...Diane Bindley
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG
...Graham Griffiths
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Very good service, arrived on time and in good condition.
...Blacknoll Limited
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I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent!
...Timothy St.JohnHayes
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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS
...michael john smith
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Whilst we had to wait a little longer than one would have preferred or found ideal, we were pleased to receive the ordered item in good condition when indicated.
...R.F.Alexander
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£
£23.51 
