Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason.
...Carina Campbell
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
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Prompt, efficient and cost efficient service and products
...G D Hudson
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The service was brilliant and the staff so helpful.
...Wendy scott
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood
...Ralph Wood
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1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction
...Norma Manning
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED
...Susan Guyler
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I ordered a part which arrived when promised and was the right part. Sorted. thank you
...Judith Dennison
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You have a great service and offer very reasonable prices on hard-to-find items.
...Amadi Cisse
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.
...Linda Hodder
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£
£23.51 
