Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
...Fiona
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel.
...Beth Alcorn
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".
...Marjorie Walker
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Fast and efficient service. Would definitely recommend and use again. Thanks again
...James Dyer
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Had a slight problem with one of the fittings of the product I purchased, which was sorted out very well and quickly by a combination of MyTub and Twyford.
I would wholeheartedly recommend MyTub.
...Danny Taylor
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!
...Horse & Groom
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Thank You for sending the fuel filter i orderd from you.
Amazed at your responce.
Many Thanks. Alan Garforth.
...alan garforth carpets
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Great service, delayed delivery but I was kept informed at every point. Product as described on the website.
...Frank Alden - ArcusFM
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I would recommend My Tub as they are very competitive and I had no problems with my order.
...fiona hunter
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£
£23.51 
