Very good! ...EPD Singapore Services Pte. Ltd.
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Hi got order okay and we are fitting parts this week. Thank you for prompt service ...Muriel Douglas - Morland
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Dear SirMadam,
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
Sincerely,
A. Cochran
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo ...Andrew Cochran
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There is nothing negative to say about the product received. It was prompt on time.
...Diogo Fichardo
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date. ...Ms Helen G. Hughes
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
...Len Ricardson
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Thanks for keeping in touch on the delivery of this order. ...Pieter Knook
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EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A ...EDWIN ELLIOTT
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ...Dennis Underwood
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