|very efficient service
|I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
|The order came in sooner than promised so we were pleased with the service
...Oxford Instruments Plasma Technology
|Good value, good delivery costs, a little long wait though.
|Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
|Many thanks for the Valve, great communication and a great price, Many thanks
|Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
|Brilliant service . Beyond my expectations.
|Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again.
|Goods received as ordered delivery is a bit slow.