I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Delivered as promised, good communication, thank you again. ...Action Centres UK Ltd
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Very helpful in our order and delivery was as stated. ...Brian Simmons - Dudley Electrical
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No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
Many thanks
George Swift ...George Swift
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Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
...Janet Doohan
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Great service, before, during and after sale. ...Preston Trevor Farrington
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Good communication. Appreciated. ...George Brown
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule. ...Robert Elward
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Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly. ...Mrs E Andrews
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Thank you so much......i placed two separate orders and both came the next day. I will certainly be reccommending and using " My Tub" again.
Thanks again,
J Smart Plumbing. ...J Smart Plumbing
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