|Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
|International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine.
|excellent service agents also very helpful thanks.
...MR LAMI EL-NAKIB
|No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date.
...Grant S Campbell
|I am highly delighted with the service you provide
|Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
|Unit has arrived.
But slow delivery.
...Richard Pearson - Above
|Good value for money, good communications but very long delivery times compared with similar companies.
|The service was brilliant and the staff so helpful.
|I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly.
...N K Varma