Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Item has been delivered and there is a remote possibility of a repeated order. Can you work out faster if i place order ...Orbit Equipment Trading Establishment
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Good shopping eperience and speedy delivery.Will use again.Thanks ...J Irving
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cant fault your service ...andy ablett service
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Excellant service!! ...Karen Sykes
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Great service, best price I could find and the item arrived very quickly. 100% satisfied! ...Barney Scott
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Another hassle free purchase. Thank you. ...Jennifer Adams
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excellent service , thanks ...david alcock
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Very good service and a good price. I would deal with My Tub again. ...George Vince
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again ...terry fox
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