MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub! ...John Cruickshank
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good service and communication ...lee palmer
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Materials arrived at the right place at the right time at the right price
what more could be asked for ...Richard Kirton
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A little nervous purchasing from an unknown internet site but took a gamble from previous feedback left. Ordered 10.00am and item delivered next day before lunch! Absolutely delighted and would recommend without hesitation. Excellent communication and service. Thank You. ...Walrus Fabrications
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks. ...James Longwell
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi ...Mustafa Alkindi
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Very quick and efficient delivery. ...Lesley Clarke
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Item delivered in good condition on the day that was forecast ...John A McBean
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Excellent service. Received bendy rail and I am just about to install it. It bends very easily to the required shape and I am very pleased with it. ...David Melrose
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