What wonderful site and service. Managed to find a discontinued item which I tried everywhere without success! Saved the day and i’m very grateful!
...Tahir Kiyani
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you
...Geoff Anderson
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven
...Susannah Leyden
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Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You.
...Mr C P Ryan
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Thank You
Very good service and all is fine
Julia
...Julia Hughes
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Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
Highly Recommended.
Many thanks...
...Andrew Crosby
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Having been let down badly, by the appalling service of a rival supplier, I could not fault the service recieved by My Tub. Goods ordered arrived in specified time scale, online updates fantastic and even a call to tell me when it would be delivered, the best price I could find on the web for the product I required, and a sensible delivery charge too. Everything I want from a supplier. Will be using you again and recommending to friends.
The only thing that might prevent me from ordering more things, is finding them on your site. You have to know the product code to find it, pictures would be helpful, as it is really hard to tell from a product code if it will match requirements. More pictures please!
MyTub Repsonce;
Thank you Helen, I am currently looking to improve the sea
...Helen Magnay
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else.
...james folkes
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Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor.
...Michael Adams
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Excellent service from start to finish. When I phoned with an initial query it was dealt with very promptly and I was kept informed of the delivery date throughout the whole process. Delivery arrived exactly when I was told it would. Thank you very much.
...Frances Hall
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£
£322.45 
