the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
|
recieved item thank you, the only issue i have is that we paid the £7.50 for a quicker delivery and but it still took approx 8 working days.
Apart from this i am sure we will use you again. ...Boddingtons Plastics Ltd
|
Than you no problems ...Dave BAMPTON
|
Very good service once again, good communication, prompt delivery, many thanks. ...RDW Plumbing
|
I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
|
Well handled purchase and delivered when they said , would buy from them again. ...Stephen Emley
|
So far excellent - going to collect coals from Plumbs just hoping can find the place! ...Mrs A Cam
|
Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you. ...bryce wilkinson
|
I got the package, all right ...Lajos Sándor - Heating Company Kft
|
First rate service, no complaints or adverse comments ...JAMES FLATT
|