|I item was competitively priced & arrived when expected. - perfect. ...
|Unit received as described, within time frame stated.
|Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.
|Very quick and efficient service kept us well informed at every stage
...R J Malton
|Great service. You helped me get the right product, answered my questions and delivered the goods on time.
|Quick delivery, Excellent quality. Would use again.
|the two thermocouples arrived quickly and safely
Excellent Service, Item as described with speedy delivery.
|I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
|Service is great, yet to fit the part but it appears to be perfect.