Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete
...Peter Clark
|
Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
------------- ------------------------- ------------------------- --------------------------
Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as
...Peter D Allum
|
order came on date informed this was a very quick delivery will use this supplier again.
...BRIAN SHIELDS
|
Excellent service, prompt delivery
...John Carley
|
Excellent service - thank you
...Dugald Macpherson
|
A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation.
...Grahame Arnold
|
Good Service, I was able to identify the correct part and they arrived promptly
...Henry Peat
|
Excellent service.
...Peter Wood
|
Excellent service. I ordered the wrong part and they took it back without any problem.
...Chris Moyler - C&S Building Services
|
Order arrived on promised date. Excellent service. Thanks!
...Annette Griffin
|
£
£99.40 
