|Excellent customer service all round and prompt delivery!
|Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again.
|Excellent turnaround time - ordered Monday night, received Wednesday morning. Plenty of communication about delivery ETA. Delivered on time. And the product prices were far better than anywhere else I could find on the internet. Many thanks.
I have checked with my shipping address with ARAMEX, it is not showing that they have received the shipment until now.
...Ezzat Abdullah Alsalimi
|Very Good service
|Thanks for a really efficient and fast service. The young lady with whom I discussed my order was very helpful and obviously had excellent communication skills. Many thanks. Valerie Pardy
...MRS V A PARDY
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|Took a while to receive but i expected that. Goods arrived as described.
|Fantastic service! Very speedy delivery - just what you need when you have no hot water!
|Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside.