Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!
...Duncan Alexander
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service.
...Martin Land
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Got the part ok. Staff were helpful.
Time you ditch TNT.
...Geoffrey Forrester
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My order was delivered by Plumb Centre, Ipswich on date given. The fragile gaskets were undamaged but could have been better protected with a stiffening layer of cardboard. There was a bonus: 4 reels of PTFE tape which I had not ordered! Any ideas who missed out
Thanks anyway. Regards. Keith
...Keith Norman Harrison Bailey
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services.
...Karen Chubb
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ORDERED ROCA SINK PEDESTAL AT A VERY GOOD PRICE,
& DELIVERY WAS VERY QUICK &FREE. WOULD RECOMMEND.
...RONALD DEAN
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good value for money service
...Michael Jones
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After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company.
...JC Williams
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£
£52.12 
