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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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very straightforward - thank you!...
...Steve Dixon
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much....
...Roy King - na
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...
...john evanson
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings...
...Adele Hemmings
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again....
...M N Porter
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Very efficient, Good value. Eay to order from.
Best regards ...
...Robert Dawber
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after a minor disagreement, the service was very impressive...
...geoff - GB SERVICES UK LTD
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...
...Dr Claire Ferris
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Excellent service. Prompt delivery!...
...MAINE MICROWAVE SERVICES
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more reviews... |
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