While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Excellent service from MyTub.
Pity the toilet seat does not merit such a credit. This is the forth in 10 years, they tend to crack in the middle as the rear supports dont touch the rim of wc as they are set to high.
...Clive Townley
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Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service.
...Andrew Vogel
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Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK.
...David Mundy
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
...Chaten Parmar
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Found & delivered correct item promptly
...Ian Swift
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again.
...Brian Hook
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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project.
...David Doyle
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Very helpful quick service will use again and recommend to friends. Thankyou
...Julie Page
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Great service and polite staff but very very slow delivery
...Colin Hook Property Improvements
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£
£30.01 
