Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
|
Ordered 3 bottle gulley plugs that weren’t in stock but I knew about, was kept uptodate of when my order was to be delivered and it was exactly on time , would use My Tub again for parts, well pleased with them ...John - Bethel
|
Got the part I wanted straight away very happy will use them again thanks. ...Stewart
|
Exxcellent price and fast delivery ...Alistair Mackenzie
|
all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet ...Mark Owen
|
Very prompt delivery and goods at the right price ...John Humphries
|
Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time ...june packham
|
When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center. ...Anthony Smith
|
mytub was very helpful with my queries and efficient throughout the whole process.
...Neil Hext
|
very good fast service. ...chris towle
|