Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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Most prompt and friendly when I was negotiating a different delivery address
...SM Hedworth
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks!
...Jeremy Finch
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Really impressed with the service and speedy dispatch of order!
...Gina L. Mason
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Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again.
...vanessa bowman
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Thanks for spending the time to find the components and the communications on progress.
Cheers
Eric
PS Although it would be best of you show on the website if you have stock of items or need to source them...
...Eric Robotham
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Easy to use website and fantastic customer service. 10 out of 10
...Olga joven
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites.
...Adrian
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Items arrived to time and as described
...P J Plumbing
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very efficient, thanks.
...K. Goodier
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£
£30.01 
