Items listed should state if they are in stock or not.
Also any additional charge for faster delivery. ...John Burrell
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ...Paul OBoyle - Q3
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White ...Daniel Thomas White
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Easy ordering good service. ...David Lake
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really impressed at the speed of delivery. A great service and a fantastic price, the whole process was faultless. Mytub will be top of my list for bathroom and plumbing needs ...William Jack
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Excellent price and quicker than expected service with very good communication. Thank you ...Mark Baker
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Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again ! ...Brian Welch
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
...J Hannay
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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