more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent service. 1st class communication with quick responses. Will definitely recommend this company to people. ...Steve Buckley - S Buckley
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Excellent service enen though we didnt manage to source the parts. If anyone could have sourced it, it would have been you guys. Thanks for your help.
Peter Barrow. ...Peter Barrow
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Thank you for the fast and efficient service I have received ,part fitted and in operation again ...Andrew russen - Beesmart dry cleaners
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Could not fault anything. Great product and delivery was the best ever. ...Phil Lawson - Lawson.Phil
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your service was fine and date of delivery reasonably accurate.Reply to a question was speedy and I was well satisfied.Thanks ...d j wright
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Superb next day delivery, just waiting for one more item from MyTub. ...Sean Denton barnsley.gov.uk
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Excellent service and quality product delivered. ...Clive Munnings
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The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you ! ...Len Burton
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