Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
...David Clark
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
Excellent service, arrived as advised.
...Andy Muckle
|
I was impressed at how quickly my order arrived. Many thanks
...Alan Gibson Heating
|
Great service and help. Real quick on delivery.
...Mr Stanley Grogan
|
Absolutely fantastic service. Lowest price I could find and prompt next day delivery.
...C R Williams
|
although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job.
...alan leiper
|
I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
|
Excellant Service
...Royal Bank of Scotland
|
Excellent service from your team. I will use you again when the need arises
Thanks
Trevor Weavers
...Trevor Weavers
|
£
£8.68 
