Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful. ...M E Theeman
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The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns. ...Christopher Collins
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Kept me informed as to delivery date and arrived on time. Thank you ...Nick Amyes
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Very quick delivery and extremely happy with the part and service ! ...David Bingham
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items received with in 2 days brilliant service!
...david higgs
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Looks good, arrived when you said. Thanks ...Terry
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excellent service ...mr j reed homerton hospital
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered. ...richard middup
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Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.
...Paul Harper
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