Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite.
...Louisa McRobert
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Perfect fast delivery good communication
...Michael Wheeler
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after a minor disagreement, the service was very impressive
...geoff - GB SERVICES UK LTD
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mytub was very helpful with my queries and efficient throughout the whole process.
...Neil Hext
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Competitive price and very prompt delivery.
Very pleased with the whole deal
...Roy Broomfield
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Good customer support , fast delivery , Satisfied .
*****
...Il SOLE - LOMY
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excellent service and good price
...brian wakefield
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I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you.
...John Carnall
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Fantastic! Made my order at 4.30pm and picked it up by 9.30am the next day. really pleased with order and service received. Thank you!
...H Dhesi
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£
£13.98 
