Order arrived on promised date. Excellent service. Thanks! ...Annette Griffin
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Good service. Item was not in stock. Kept me informed when I could expect delevery. Very helpful Company ...J. Griffin
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Very helpful in our order and delivery was as stated. ...Brian Simmons - Dudley Electrical
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Very responsive, friendly, proactive team who helped with queries on product and delivery. Thanks very much and we appreciate it. ...Iain ONeill
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ...MR P KELLY
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Ive placed two orders with my tub now. On both occasions my tub delivered exactly what was ordered, for one of the best or the best prices available, and to the delivery date. They also seemed to take onboard instructions such as "please dont deliver during school run times".
Dont really know what more you could ask. ...N Johnson
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EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A ...EDWIN ELLIOTT
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent. ...John Graham
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review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra £9 for quicker delivery which never happened...so not remotely impressed about that!
...Cara Charlesworth
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