On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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My order arrived safely and on time. This is a good firm to deal with and I recommend them
...A M Smith
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Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK.
...Roy Nichols
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Excellent service, goods arrived early
...Ian Ashford
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers
...R Stevens
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five star service
...nicholas browne
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Very happy with service, found item I wanted at very good price compared to other retailers. kept notified of order tracking, which arrived promptly on date given. Excellent service. Would use again.
...Jill Longman
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Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
Thanks
...GARY F MASSON
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Order received within stated time, very pleased with the delivery.
...Strongbond Construction - Strongbond Construction
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Great service, price and quick delivery, thank you!
...Thomas Hills
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£
£10.57 
