Great company can not fault it in any way great service many many thanks regards from Terry ...Terry McNicholas
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we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU ...g r hawes
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I would definitely recommend MyTub to friends and family. They had the best prices and best customer service. Christine was a super star. She contacted me to make sure my order was correct. She also sent me e-mail to let me know when I would expect my delivery. 55 stars. ...Chung Hang Wong
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Good service as old parts out of stock. Now received and fitted. oven fixed!
Slow supply not My tibs fault, but they chased it up well. thanks CHris M ...chris mansfield
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Item delivered on date promised at 7am despite being during peak Christmas period. Cheers. ...GEORGE SHEPHERD
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great customer service and communication. Competitive prices too. ...Charles Nicholls
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Initial queries answered promptly. Order received next day. Thank you. ...John Hoppitt
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Very good communication. Delivery worked a treat. Excellent service. ...Sharon Harton
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Good communications during order process goods arrived at stated time overall good service. ...Neil Keeler
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