Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Very easy to order from the website. Stock was confirmed by email within 5 minutes. Goods arrived 2 days later, as promised.
Would use again, and would recommend to others.
...Anthony Johnson
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery.
...David Hunt
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Order processed very quickly and great communication about my order. Arrived within the week, good service!
...Paul Johnston
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill
...Gillian Reeves - Ms
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Excellent service,very quick delivery,great price and great product with excellent comunication.
...Andrew Jackson
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I FOUND THE SITE VERY EASY TO USE AND THE SERVICE 1ST CLASS. ONLY THING I WOULD HAVE LIKED WOULD BE PICTURES OF ITEMS AND FITTINGS, APART FROM THAT NO FURTHER ACTION NEEDED.
...JEAN SUTTON
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Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh.
...Richard Walshe - Richards fittings
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Great price, very fast shipping, would definitely recommend
...Paul Bickel
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Our boiler arrived on time, thank you for your help regarding installation!
...clive hamer
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£
£464.33 
