|thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x
|Very satisfied with the service I received thanks again. A wright
|I was very impressed with the efficient way my enquiry was was dealt with and how quick my order was progressed.
The email communication was excellent, i cant thank the staff enough especially supplying me with the gas boiler part I required as I was let down my three sites who said they could supply the part.
Thanks again Mytub.
|Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order.
|Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
|Brilliant service. Fully informed of order status - fantastic. Service. Thanks
|Kept up to date with progress of the order. Goods arrived on date predicted. Orders staff dealt very well with another order for a tap which had been discontinued. Can recommend your service to others.
...Mrs Linda M Worthington
|Very good customer service & communication thank you.Would not hesitate to use again.
|I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
|Really awful delivery. Took well over a month for item to arrive!
...Watersplash Club LTD